Visual One Intelligence has been named a finalist for three distinct 2021 SDC Awards: Storage Management Innovation of the Year, SaaS Innovation of the Year, and Storage Company of the Year.
The Storage, Digitalization and Cloud (SDC) Awards are the premier IT event for rewarding success in the products and services that are the foundation for digital transformation. In the 2021 SDC Awards, the Storage Management Innovation of the Year Award recognizes innovations that maximize efficiency and improve the performance of data storage resources, while the SaaS Innovation of the Year Award celebrates the most exciting advances from a SaaS provider.
As a SaaS dedicated to storage resource management, Visual One Intelligence changes the game for providing timely and comprehensive infrastructure data to IT teams.
As a service, Visual One Intelligence organizes independent data elements into a unified, visual analysis across clients’ entire multi-vendor storage environments. This data traditionally came through an in-depth and visually compelling customer dashboard, accessible 24/7 through an internet portal.
However, Visual One Intelligence believed more could be done. Conversations with clients revealed that infrastructure teams don’t just need access to data (which can feel endless and overwhelming in scope). Instead, IT teams need the right data to be delivered to them directly, already sifted through and presented in a way that addresses their top-of-mind concerns.
A New Standard for Data Reporting
As a result, Visual One Intelligence has added a data-mining process which provides personalized updates to clients on a weekly basis. This routine, customer-specific update brings all of the most relevant information directly to infrastructure teams, saving them time by reducing the need for manual reporting procedures and over-used alarms. By bringing the right data directly to the customer, Visual One Intelligence helps IT teams start their week with the confidence of knowing they have their infrastructure under control.
Every client update includes any significant changes from the prior week, such as:
• Capacity changes
• Performance changes
• New errors and other alerts
• Orphaned storage
• Changes in the past week to device configuration including new firmware levels.
Changes to typical growth patterns (either performance or capacity) are summarized and specific workload patterns are analyzed for each device. When these patterns change, the customer is notified in the client update.
Thanks to this innovation, customers have avoided unplanned outages, planned for capacity requirements, and prevented last-minute reactive measures. It is all part of Visual One Intelligence’s goal of empowering organizations to be proactive – not reactive.
Customers now get a succinct Monday morning email summarizing:
• Anything that has changed in the past week
• Alerts that need to be reviewed and/or addressed
• Opportunities to improve overall efficiency
• Anything the client has identified as crucial to their success
• Anything Visual One Intelligence believes is critical for the client to know.
Curious to see how this works? We’d love to show you, just a schedule a demo with us!